Privacy Policy for BKH Instruments (Pty) Ltd

At BKH Instruments (Pty) Ltd, we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains the types of personal information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you visit our website or contact us, we may collect personal information such as:

  • Your name, email address, phone number, and postal address if you choose to provide them.

  • Details regarding your inquiries, requests for quotes, or orders related to our instrumentation and automation products and services.

We may also collect non-personal information automatically, including:

  • Your IP address, browser type, operating system, and browsing behavior on our website.

  • Information collected via cookies and similar technologies to enhance your website experience and analyze usage patterns.

How We Use Your Information

We use the personal information you provide to:

  • Respond to inquiries and provide customer support.

  • Process requests, quotes, and orders for our products and services.

  • Send updates about our products, services, promotions, or company news (you may opt out at any time).

Non-personal information may be used to:

  • Analyze website trends and usage patterns to improve our website and services.

  • Administer the website and enhance functionality.

Information Sharing

We do not sell, trade, or transfer your personal information to third parties without your consent, except:

  • When required by law or legal processes.

  • To trusted service providers who assist us in operating our website or providing our products and services, and who agree to keep your information confidential.

  • To protect our rights, property, safety, or that of others.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any account information or passwords associated with our website.

Your Choices

  • You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

  • You can disable cookies in your browser, although this may affect certain website features.

Changes to This Privacy Policy

BKH Instruments (Pty) Ltd may update this Privacy Policy from time to time by posting a new version on our website. Please check this page periodically to stay informed about any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Gauteng Branch

Phone: 011 425 1198
Email: admin@bkh.co.za
Address: 30 Golden Drive, Unit 9, Morehill, Benoni

KZN Branch

Phone: 031 701 4274
Email: kznsales@bkh.co.za
Address: Suite 4, Hilton on Fields, 7 Hilton Place, Kloof